Tag Archives: chat bot

A chatbot is an AI-powered conversational window that appears on your website, mobile app, or Facebook Messenger. A website chatbot is an ideal solution for customer support, as it allows customers to send questions to your business without the need to contact human customer support staff. This article discusses the pros and cons of using… Read More »

Charities have long been the most elusive audience for a chat bot, but how to make it work for your cause? Charities are traditionally faced with two main challenges: using a bulk email list or unreliable data, and obtaining face-to-face sign-ups. To overcome these challenges, Ovarian Cancer Canada teamed up with UK-based social listening company… Read More »